Renewal account

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  clintonjsmith · Member · Oct 26, 2020 at 12:37 am

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  I am attempting to renew our account, however I have received the notice:
  The domain bibscenter.org will expire in a month. It can be renewed by the user Josh Rychert (jrychert).

  Josh is no longer part of the board of this organization and all the administrative authority was suppose to be transferred to myself. I did put our credit card into the profile. Could someone please help me to renew the account?

  Thanks,
  Clinton

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  staff-totoro · Staff · Oct 26, 2020 at 2:28 am

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  Hi there,

  Because upgrades on WordPress.com are owned by the individuals that set them up, and not by companies or other organizations, we will need to ask that you provide proof that you have the right to access it.

  We are not able to help here in the support forums, as verifying that requires us to ask you to provide info that is best not shared in this public venue.

  With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

  This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns the upgrade you are trying to access.

  Hope this helps!