Renewal during redemption period – please help!
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Hello! I am so grateful for your help. The WordPress email response included a link to fix my issue and the link did not work. Can you please help me redeem my site NixonPack.com? I never received a renewal email and now it is in the grace period. I have no option to renew it in my settings. Thank you!
Kaylea
Site: http://www.nixonpack.com.
WP.com: Unknown
Jetpack: Yes
Correct account: Yes -
Hi Kaylea!
I would be happy to assist you in redeeming your domain. The domain is actually connected to your other WordPress.com account, so you will need to check the email connected to your other account in order to receive the manual payment I just sent you.
Once you made the payment, please post in this account, and I we’ll take care of restoring the domain.
Thanks!
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Thank you, Darnell! Can you please re-send the email? I did not receive it. I had an old email connected and just updated it. Thank you very much!
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I have re-sent the payment request for the total of $98 to the email address on your account.
Once the payment is sent, please reply here to let us know, and we will recover nixonpack.com.
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Thank you, but this is not my actual website content. It is an old word press blog that is showing up. Could you please help me transfer this back to GoDaddy? I would truly appreciate it!
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You’ll need to get the name servers for your GoDaddy hosting account from them.
After, you can change those on the domain by following the steps at https://wordpress.com/support/move-domain/change-name-servers/
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