Renewal Email on Cancelled Account?

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  melaniegonzalez630 · Member · Jul 12, 2020 at 9:06 pm

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  Hi,

  I received an email saying I will be billed for a 2 year subscription and I thought I had canceled my account. When I log in, I cannot find any account – so I am not sure what I forgot to cancel. I need to prevent billing as I no longer have a wordpress account.

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  staff-blorbo · Staff · Jul 13, 2020 at 6:47 pm

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  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If you the charge is located using the above site, but you are not presented further options, please contact us via https://wordpress.com/support/contact/?whywasi=charged