Renewal increase letter

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  kraus0806 · Member · Nov 30, 2022 at 2:21 am

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  I’m concerned that I received this email as we just auto renewed our domain in October, 2022. Can you please confirm that our renewal went through and if so explain why we received this letter telling is to renew again. Thank you,

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-95percentghost · Staff · Nov 30, 2022 at 2:45 pm

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  Hi there, your domain does indeed show as being valid through 30 September 2023. Was the email you received explicitly a “renew your domain to avoid expiry” email?

  Feel free to let us know what it says so we can help check it. You can also check the domain renewal/expiry date here:
  https://wordpress.com/me/purchases