Renewal of domain.

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  waysidecdc1 · Member · Aug 7, 2014 at 3:52 am

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  When I go to Store-My Upgrades it lists my domain and says it is expiring in 16 days. Cost is $18. There is no place to renew.

  The blog I need help with is: (visible only to logged in users)

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  dgalloway · Member · Aug 7, 2014 at 5:46 am

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  Hello,

  It is curious that you do not have an option to manually renew or enable auto-renewal in your My Upgrades page.

  As a volunteer, I do not have access to view your account to assist you in renewing your domain before it expires, but I have flagged this topic for a moderator to review and hopefully provide a more definitive answer.

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  auxclass · Member · Aug 7, 2014 at 6:02 am

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  Are you logged in as the owner of the upgrade?

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  druesome · Staff · Aug 7, 2014 at 8:20 pm

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  Hey @waysidecdc1,

  The reason why you’re not seeing the renewal option is because the custom domain was purchased by a fellow administrator on your blog, “kimosercpo”. Can you please ask her to login and renew the upgrade via Store -> My Upgrades in your admin panel?

  https://waysidecdc.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Let me know if this remains an issue. Thanks!