Renewal of domain

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  mckpromotions · Member · Mar 12, 2021 at 5:29 am

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  I had this domain https://www.mckpromotions.com/ . Its now expired and I am not able to renew it. I think the domain is in redemption period.

  Thanks

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  varshasc · Member · Mar 12, 2021 at 5:57 am

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  Hi there,

  Staff can help you out in recovering your domain back from the redemption period.

  I have added Modlook for attention of staff, thank you for your patience while they get back to you.

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  mckpromotions · Member · Mar 12, 2021 at 7:27 am

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  Hi,

  Thanks for your response. I hope support will get in touch with asap. I have been trying to connect with them from last two days and no response.

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  staff-mckluskey · Staff · Mar 12, 2021 at 8:42 am

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  Hi @mckpromotions,

  It looks like you have never got back to us.
  I have just resent you the link to the registration payment to recover the domain.

  It is currently in a period called Redemption, so an additional fee of $80 is needed. Here you can read more:

  https://wordpress.com/support/domains/domain-expiration/#redemption-period.

  Once you’ve paid the registration fee, get back to us here, and we’ll restore the domain.

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  mckpromotions · Member · Mar 13, 2021 at 4:42 am

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  Hi,

  Thank you for resending the payment link. Previously I was using the same email associated with mckpromotions.com which was not accessible that’s why I was not getting your email. I changed the account email and received payment link. I’ll buy the domain now

  Thanks for your help.

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  mckpromotions · Member · Mar 13, 2021 at 5:32 am

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  I have paid for the domain. How do I access my domain DNS now? I can’t see under domains.

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  staff-blorbo · Staff · Mar 13, 2021 at 7:35 pm

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  Payment received!

  I have contacted our domain provider about this, and we’ll let you know as soon as it has been recovered.

  This process only takes about 2-3 days.