renewal of domain after expiry

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  lives2016 · Member · Jul 9, 2018 at 8:54 am

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  I am looking to renew my domain, which expired on May 26, 2018. please could you advise.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jul 9, 2018 at 10:06 am

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  Hi there,

  Are you speaking of livesonthemove.com? That domain has already been removed from our system and is currently in redemption with our registrar. It is still possible for me to recover the domain at this point, but our registrar charges a $80 fee to restore a domain from redemption. Let me know if you agree to that fee and I can get the recovery process started.

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  lives2016 · Member · Jul 10, 2018 at 12:38 pm

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  hello there,
  many thanks for your prompt response.
  yes please the fee is fine,

  could i pay for the redemption and the renewal together? please let me know the total charges in GBP.

  many thanks

  Indrajit

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  lives2016 · Member · Jul 10, 2018 at 12:39 pm

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  hello again, yes the website is http://www.livesonthemove.com

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  fstat · Staff · Jul 10, 2018 at 12:58 pm

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  Hi there,

  I have emailed you a payment request. Please reply here when you complete the payment so that we can begin the recovery process.

  If you have any other questions, just let me know and I’ll be happy to help.

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  lives2016 · Member · Jul 10, 2018 at 1:14 pm

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  hi there,
  just completed payment. please let me know by when i can expect the site to be back and running.
  IR

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  gemmacevans · Member · Jul 10, 2018 at 2:05 pm

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  Thanks — your payment has come through and I’ve contacted our domain registrar. We usually receive a reply in 1-2 business days but I’ll let you know as soon we have more news.

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  jannapieler · Member · Jul 10, 2018 at 9:20 pm

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  Howdy!

  Your domain livesonthemove.com has been restored and is now active in your account.

  Let us know if you have any questions or if we can help with anything else.

  Cheers!

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  lives2016 · Member · Jul 11, 2018 at 7:31 am

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  hi there
  thanks so much.
  very helpful.
  can you confirm when the next payment will be due- if any- and how much it will be.

  all very best
  IR

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  fstat · Staff · Jul 11, 2018 at 9:31 am

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  Your domain will now expire on May 26, 2019, but we’ll try and renew it a month in advance to avoid any hiccups. Just make sure to add a payment method so that it will be auto-renewed. Visit the following page and click on the Add Credit Card link at the bottom of that page:

  https://wordpress.com/me/purchases/livesonthemovecom.wordpress.com/10872643

  If you have any other questions, just let me know and I’ll be happy to help.