Renewal of expired domain

  • Unknown's avatar

    I require help to claim back my expired domain. It expired because the credit card details were not updated on WordPress website. Card details has now been updated. Please advise on steps to claim back the domain. Thank you.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Please go ahead to charge the new card for getting the domain back. Thanks and hear from you soon!

  • Hi there,

    Your domain thetiramisuhero.com has expired and it’s now in redemption.

    This means that we may still be able to recover your domain if it has not yet been deleted or purchased by someone else.

    A late renewal fee of $80 will be added to the regular price of renewal. This fee is charged by the domain registry and is not one that we can waive.

    The total price will be 98$, which is 18$ for the regular renewal, plus the $80 late renewal fee.

    I have already emailed you a payment request. Please reply back when you have completed the payment to start the recovery process.

    If you have any other questions, just let me know and I’ll be happy to help.

  • Unknown's avatar

    Hello there,

    Thank you for your assistance and advise.
    The payment has been completed.

    Please go ahead with the renewal process.
    Thanks!

    Regards,
    Peggy C.

  • Hi Peggy,

    Thanks for your payment. I’ve emailed our domain provider to request that they redeem the domain. we’ll let you know as soon as they reply.

  • We emailed you yesterday as well, but just to confirm we were able to recover and renew your domain, and it’s now active on your account again.

    Please go to the Purchases page and add a new payment method there to activate automatic renewal for this upgrade again.

    https://wordpress.com/me/purchases/

  • @jenniferwynns we’ll start a new thread for this here. Thanks!

  • The topic ‘Renewal of expired domain’ is closed to new replies.