Renewal of my Domain

• 

  wlpeh · Member · Jun 1, 2014 at 5:15 am

  • Copy link
  • Add topic to favorites

  Hi There,

  I have a problem on renewing my domain which expired more than a month, I there is no link for my to renew, and i did contacted support team but its been already 3 days i still have not receive any feedback from the them. Can anyone please help me. Thanks

  By the way if I upgrade my package to Premium USD99, is that mean my domain will be automatically renew?

  Please help. Thank you.

  Billy

  The blog I need help with is: (visible only to logged in users)

• 

  auxclass · Member · Jun 1, 2014 at 5:24 am

  • Copy link

  flagged for staff to help – you need staff help to renew the domain

  if you buy $ 99 package it does not mean your domain will renew

• 

  wlpeh · Member · Jun 1, 2014 at 5:35 am

  • Copy link

  Hi Auxclass,

  I am new to wordpress, what does it mean “flagged for staff to help”? And how can I do that? Please help. Thank you.

• 

  auxclass · Member · Jun 1, 2014 at 5:39 am

  • Copy link

  I have already flagged it for you – the “modlook” by your tag tells the staff that this thread needs their attention – they work these things in the order from oldest to newest – you can click on the modlook tag to see where you are on the list

• 

  wlpeh · Member · Jun 1, 2014 at 5:46 am

  • Copy link

  Hi Auxclass,

  Thanks you so much on the reply. Where can I find the “modlook tag”. Please help. Thank you.

• 

  auxclass · Member · Jun 1, 2014 at 5:49 am

  • Copy link

  Right hand side of the screen in the sidebar

  you be welcome

• 

  wlpeh · Member · Jun 1, 2014 at 5:52 am

  • Copy link

  Hi Auxclass,

  Thank you again.

• 

  druesome · Staff · Jun 2, 2014 at 4:05 pm

  • Copy link

  Hello wpleh!

  I took a look at your account and can see that your domain “grsjob.com” expired in 2014-04-17 and is currently in the redemption period.

  Domain Expiration

  I went ahead and created a payment request so we can start the process of recovering your domain. Please click on the following link to pay the required fees:

  https://manualpayments.wordpress.com/?u=ebdc7f8873

  The total amount is $98, which includes $18 for domain registration and $80 for the late renewal fee.

  Please get back to me at the soonest when that is paid so I can work on your request. Should the recovery be unsuccessful, your payment will be refunded in full.

  Looking forward to your reply. Thank you!

  Andrew D.

• 

  wlpeh · Member · Jun 3, 2014 at 3:40 am

  • Copy link

  Dear Mr. Andrew,

  Payment Done. Please help to renew my domain. Thank you.

• 

  druesome · Staff · Jun 3, 2014 at 4:34 am

  • Copy link

  Thanks! I’ve asked for your domain to be restored. Let me get back to you in a day or two when the process is complete. Cheers!

• 

  dustinhartzler · Staff · Jun 5, 2014 at 1:47 pm

  • Copy link

  Hi there!

  Your domain has been fully restored.

  If I can help you with anything else, please let me know.