renewal of my website weltwundern.com

• 

  lindaschober230318 · Member · Dec 17, 2020 at 10:37 pm

  • Copy link
  • Add topic to favorites

  i‘m having a new credit card, that‘s why you were not able to charge me. how can i solve the issue? the website does not exist in my wordpress-account anymore.

• 

  kokkieh · Staff · Dec 18, 2020 at 6:13 am

  • Copy link

  Hi there,

  You don’t see weltwundern.com under your account, because that domain belongs to a completely different account than the one you’re using to post here. You need to be logged in as the account that owns that domain to renew it.

  If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.