renewal of primary domain

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  linneke · Member · Jan 30, 2017 at 12:51 pm

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  I want to renew my subscription to wordpress (domain name). I received a renewal notice, but couldn’t reply in time, due to absence from work. How can I do this?

  The blog I need help with is: (visible only to logged in users)

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  jenlynnemc · Staff · Jan 30, 2017 at 3:16 pm

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  Hi There,
  I have tagged your post for staff, hopefully they will be able to assist you in renewing your domain name.
  Also here is a support document that can explain the process when a domain expires.
  https://en.support.wordpress.com/domains/domain-expiration/#what-happens-when-my-domain-expires
  Hope this helps,
  Thanks

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  staff-doublebassd · Staff · Jan 30, 2017 at 6:54 pm

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  Hi there,

  I’ll be happy to contact the registrar to see if we can restore studiocaricole.org to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

  I will let you know once I hear back from the registrar.

  Let me know if you have any questions.

  Thanks!

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  staff-doublebassd · Staff · Feb 1, 2017 at 2:56 pm

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  Great news!

  i was able to retrieve and restore studiocaricole.org for you. I have also sent a manual payment for the subscription. Please let me know if you have any questions. Thanks!