Renewal of Upgrades

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  dcurtisst · Member · Apr 23, 2015 at 3:05 pm

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  How do I renew my custom design and no-ads upgrades?

  The blog I need help with is: (visible only to logged in users)

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  galois · Member · Apr 23, 2015 at 3:10 pm

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  Hi. Go to https://wordpress.com/my-upgrades/ and do it there.

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  dcurtisst · Member · Apr 23, 2015 at 3:16 pm

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  Well, that’s what I did, but I guess since we had a la carte upgrades, we can’t renew them individually anymore and have to go with a package. Unfortunately, for our blog I can’t purchase the Premium Package — that’s the one that contains the upgrades we have. (No ads, custom design, custom domain.) We don’t need a $300 per year package for our blog…

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  galois · Member · Apr 23, 2015 at 3:20 pm

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  Ok. I tagged this thread with the modlook tag for Staff assistance.
  Be patient while waiting… :)

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  dcurtisst · Member · Apr 23, 2015 at 3:51 pm

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  Thanks, galois!

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  smartertools · Member · Apr 24, 2015 at 3:19 am

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  Hello. This has been resolved. There were a couple of upgrade links in my dashboard this evening.

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  pmciano · Member · Apr 25, 2015 at 6:00 pm

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  @dcurtisst, @smartertools

  The WordPress.com user smartertools owns the Upgrades in question, and is the only user that can renew them:

  https://smartertools.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  If you have additional questions, please let us know.