Renewal option not available

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  mesaoedblog · Member · Feb 5, 2014 at 12:09 am

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  I am trying to renew our premium service but the option isn’t available from the upgrade link, just a list of the services that have been purchased. Please assist.

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Feb 5, 2014 at 12:25 am

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  You need to be logged in as the EXACT account / user that owns an upgrade to renew it.

  Is there another account you might have used to purchase the upgrade or another person that owns the upgrade?