renewal our website

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  knh0313 · Member · Apr 23, 2016 at 2:11 am

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  Hi
  I tried to pay for the renewal our church homepage website, but I couldn’t.
  Whenever the warning message popped up, I followed your guide to pay, but at the final step, it always rejected. I don’t know why…. Give me another chance to pay. Thank you

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Apr 23, 2016 at 7:42 am

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  Hi there,

  The reason you are unable to renew the domain subscription is because it is not connected to the account that you are contacting us from.

  If you want to renew the domain, please log in to the account associated with the upgrade.

  Let me know if you have any questions.

  Thanks!