renewal payment

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  rlopez1001223 · Member · Jun 25, 2018 at 2:15 pm

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  Where can I go to put in a credit card for our domain of the website?

  The blog I need help with is: (visible only to logged in users)

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  ajmaurya · Member · Jun 25, 2018 at 2:30 pm

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  Looks like your domain has expired, Don’t worry.

  I have added the “modlook” tag so that a staff person will help you out with this issue.

  Have a nice day :-)

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  gemmacevans · Member · Jun 25, 2018 at 3:26 pm

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  Hi rlopez1001223,

  Upgrades can only be renewed through the account that purchased them. The plan for ctcwcs.com is owned by another user of the site so please login as cwcs2016 or ask them to do so.

  From there, they should see the option to update the card details from their Manage Purchases page. The plan expired two days ago but cwcs2016 should still see the option to renew it from that page.

  Come back to me if you have any trouble.

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  gemmacevans · Member · Jun 25, 2018 at 3:32 pm

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  I also noticed the domain itself is owned by hrpetit and isn’t due to expire until 2019. If cwcs2016 and hrpetit would like some help bundling the plan and domain together under one account, they are welcome to get in touch.