Renewal problem due to capital controls imposed on Greece.

• 

  basiliskiriazis · Member · Jun 30, 2015 at 10:51 am

  • Copy link
  • Add topic to favorites

  Due to capital controls imposed on Greece I can’t renew my wordpress site, searching alternative methods of payment because credit cards are banned from making transactions with foreign bank accounts and prepaid cards cannot be recharged.Any help appreciated.

  The blog I need help with is: (visible only to logged in users)

• 

  mjrmo · Member · Jun 30, 2015 at 12:18 pm

  • Copy link

  I’ve flagged this for staff attention, I suspect multiple bloggers from Greece will be experiencing this and they might have a solution. Please be patient in waiting for a response!

• 

  mjrmo · Member · Jun 30, 2015 at 12:20 pm

  • Copy link

  moderator attention*

• 

  basiliskiriazis · Member · Jun 30, 2015 at 1:33 pm

  • Copy link

  Thank you a lot mjrmo!!

• 

  brookedot · Member · Jun 30, 2015 at 9:52 pm

  • Copy link

  Hi @basiliskiriazis,

  We reached out to the owner of these upgrades by email. Note, the owner of the upgrades is not the account you as posting from.

  If you have any questions let us know.

• 

  basiliskiriazis · Member · Jul 1, 2015 at 10:30 am

  • Copy link

  Thanks to @bdukes , @mjrmo and everyone who was involved from the WordPress team everything has been resolved. I would like to thank each and everyone for helping me and my business stay afloat during these unprecedented circumstances.

• 

  gokuthelegend · Member · Jul 8, 2015 at 10:44 am

  • Copy link

  Hello there. I am from Greece and I have the same problem. I have bought a custom domain from WordPress e-shop and I need to renew until August 30 (within 53 day from the day I write this message). My custom domain is http://www.storiesfromthegrave.com

• 

  brookedot · Member · Jul 9, 2015 at 10:52 pm

  • Copy link

  Hi @gokuthelegend,

  As your renewal is still a little over a month off could you open a new thread the month of your renewal or contact private support via our contact form at https://wordpress.com/contact and we’ll go from there.

  Thanks!

• 

  csousougen · Member · Jul 18, 2015 at 5:46 pm

  • Copy link

  Hello,

  I am facing the same problem. My domain expires on August 1st and due to capital controls, I am not able to upgrade.

  Please, consider giving a grace period of 30 days to Greek people.

  Thank you.

• 

  gokuthelegend · Member · Jul 18, 2015 at 6:40 pm

  • Copy link

  I don’t think that 30 days of grace period will make any difference.

• 

  gokuthelegend · Member · Jul 18, 2015 at 6:41 pm

  • Copy link

  Any other suggestions? please please please please please…

• 

  justjennifer · Member · Jul 18, 2015 at 6:52 pm

  • Copy link

  @csousougen and @gokuthelegend – please see the above reply from @bdukes (who is Staff).

  Please follow her request and either open a new Support thread or fill out the contact form while you are logged in with the username account with the paid upgrade.

• 

  brookedot · Member · Jul 21, 2015 at 2:42 am

  • Copy link

  Thanks Jen! I am going to go ahead and close this thread but if others living in Greece are having trouble please don’t hesitate to contact us.