renewal query

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  aquastarlight · Member · Apr 13, 2015 at 8:19 am

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  Hi!!

  I would like to renew this blog site (happinessandlight.com). Would you please be able to guide me through the required procedure. Many thanks.

  Kind Regards,
  Bishakha.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Apr 13, 2015 at 9:03 am

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  Hi there. It looks like your domain is in redemption (see: https://en.support.wordpress.com/domains/domain-expiration/#redemption-period) so I’m going to tag this for staff to help you. Please subscribe to the thread so you are notified when they respond and be patient while waiting.

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  siobhyb · Member · Apr 15, 2015 at 3:00 pm

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  Hi Bishakha!

  Our records show that happinessandlight.com expired 56 days ago on the 18th February, 2015.

  Domain expiration is a lengthy and complicated process that takes about 80 days. Your domain is currently in the redemption period as described here:
  http://en.support.wordpress.com/domains/domain-expiration/

  The good news is that we may still be able to recover your domain from redemption, if it has not yet been deleted or purchased by someone else. A late renewal fee of $80 will be added to the regular price of renewal. This fee is charged by the domain registry and is not one which we can waive.

  I’ve sent an email to the address we have on file for you with some extra information on this and how to make payment if you wish to. If you’d like to restore your domain then please respond from there. Thanks!