renewal refund

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  anielledesigns · Member · Nov 8, 2016 at 4:10 am

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  Hi. I am so dissapointed! I was charged 18GBP for something i am not using. I did not know that renewals are set automatically. This is a rip off. You have to refund me the money now!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 8, 2016 at 4:11 am

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  Refunds
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Canceling upgrades
  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  staff-doublebassd · Staff · Nov 8, 2016 at 9:10 pm

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  Hey there,

  Not a problem! I have canceled your subscription for anielledesigns.com and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,