renewal without upgrades
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I want to renew adventurerose.com without upgrades. (email visible only to moderators and staff)
The blog I need help with is: (visible only to logged in users)
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You cannot use a custom domain URL on any wordpress.com site without purchasing an upgrade so be clear on that please.
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Do you want to remove the domain mapping?
If you do that then the URL will be https://https://adventurerose.wordpress.com/You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, renew or cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades.
If you are not logged in under the correct username account clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login under the correct username account.
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
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Good Morning –
You should find the option to renew adventurerose.com by navigating to Manage Purchases. You’re going to need to login to your other account. The upgrade is unable to be renewed from this account.
Click the blue upgrade button. On the next screen, on the top left hand side, it will say Plans – Domains – G Suite. Click on Domains. Then click on adventurerose.com to renew.
Please let me know if you have any additional questions or run into trouble!
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