Renewed Lapsed Business Account & Lost 3 Years of Content

  • Unknown's avatar
    crankpunk · Member ·

    I’ve had this blog for year, paid for the business account since Nov 2019, and seems my payment lapsed by a week or so due to a credit card issue. Renewed the business account, then when I next visited my site, the menu was in disarray and, much worse, I’ve lost three entire years of posts. I’ve emailed support but no reply for 72 hrs.

    If anyone has any idea what I can do to retrieve these articles, please let me know. They are not in the trash, old links do not work either. Thank you.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    The most recent post I see on your frontpage is “A GREAT WEEKEND FOR CRANK PUNK COACHING CLIENTS” BY LEE RODGERS POSTED ON OCTOBER 3, 2023. So I don’t see 3 years of content missing.

  • Unknown's avatar
    dragstor · Member ·

    Hey, @crankpunk 👋🏻

    Here’s how to restore your Business plan site after it lapses and gets downgraded to the free plan:

    WP
    Restore Your Site After The Plan Expires
    in WordPress.com Support
    3 min read
    If your site’s plugin-enabled plan expires, features like plugins and third-party themes are removed from your site. Follow the steps in this guide to restore your website to how it was before your plan expired. Step 1: Renew Your Plan The first step to restore your site is to upgrade to a Business or Commerce plan again. Do this as quickly as possible because the site’s plugins are remove

    I hope this helps!

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