renewed my domain via paypal it didn't register

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  mj7blackwell · Member · Jun 25, 2016 at 2:34 pm

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  I want to renew my domain, I paid my money, and now my website is down and it says there is no domain name.

  The blog I need help with is: (visible only to logged in users)

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  mj7blackwell · Member · Jun 25, 2016 at 6:13 pm

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  the original domain name mj7blackwell.wordpress.com works, but I renamed it a year or two ago, and the new domain name i gave when I renamed it, is not functional.

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  timethief · Member · Jun 25, 2016 at 7:00 pm

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  When I click http://mj7blackwell.wordpress.com/ I am redirected to https://naturalintelligencedesigns.com/ And, that would be expected if you have a domain mapping upgrade in place.

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  mj7blackwell · Member · Jun 25, 2016 at 7:23 pm

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  It seems I fixed it- I paid another $13 to map the second domain name onto the original word press domain. And it seems to work. Thanks for checking.

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  timethief · Member · Jun 25, 2016 at 7:26 pm

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  You’re welcome and best wishes.

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  mj7blackwell · Member · Jul 1, 2016 at 8:27 pm

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  I’ve paid $26, 13 for domain mapping, 8 for private registration, 5 for domain registration and a separete $13 for another domain name mapping. My site went down, then came back up when I mapped the second domain name. But I’m still receiving notices that I must renew my domain by July 5 or I’ll lose it. Can someone help me understand what is going on?
  Thank you.

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  timethief · Member · Jul 1, 2016 at 8:29 pm

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  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  mj7blackwell · Member · Jul 1, 2016 at 8:30 pm

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  My purchases page says in renews in May 2017, but I got a renewal notice again yesterday.

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  timethief · Member · Jul 1, 2016 at 8:31 pm

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  Thanks for the update. Please be patient while waiting for Staff.

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  kokkieh · Staff · Jul 2, 2016 at 2:27 pm

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  Hi there,

  It appears that your domain was renewed on 31 May, and that is also the last payment that shows on your account. But it looks like that while the payment went through, the subscriptions somehow got removed from your account, then added back a week ago with the wrong expiration date, and the domain was not actually renewed.

  I’ve fixed the expiration dates of your domain subscription and made sure that your domain is correctly renewed, so you shouldn’t receive any more renewal notices.