Renewel
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I have received an email from wordpress explaining that my domain will soon expire. My account settings are set to auto payment. Please advise on this predicament.
Leslie Jonsson
(email visible only to moderators and staff)Site: clarkcountygunsmithing.com.
WP.com: Yes
Correct account: Unknown -
Hi Leslie:
It looks like you cancelled the payment authorization in PayPal, therefore this will not auto renew and will cancel in two days (Sept 2, 2021). The auto-renewal should have occured 30 days before cancellation (or on Aug 2, 2021) and failed due to PayPal rejecting the renewal.
To make sure it doesn’t cancel, you need to log into the WordPress.com account that owns the registration (it is not tied to the account you’re currently logged into (
bucka2ru)), and go to your Accounts page:https://wordpress.com/me/purchases
There, click the
clarkcountygunsmithing.compurchase and click “Renew Now” to pay with a valid payment method to prevent this from canceling on Sept 2.You should also make sure to check and change the payment method on your other domain before that renews in November as it it likely using the same payment method that was rejected.
I hope that clarifies things! Let us know if you have any questions.
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