renewel of payment acount

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  peter090917 · Member · Sep 11, 2022 at 2:36 pm

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  I am told to renew my payment by card. I think I have done this. Is it correct?

  WP.com: Yes
  Correct account: Unknown

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  staff-totoro · Staff · Sep 11, 2022 at 8:55 pm

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  Hi there,

  I can confirm you have updated your card on this end. I am a bit confused though as I don’t see any upgrades under your account when I look here: https://wordpress.com/me/purchases/

  I also do not see any sites under your account when I look here: https://wordpress.com/sites/

  To be sure I understand, what is the site you are hoping to tie this credit card to? You are trying to make a renewal of some kind? If so, what for? Who told you you need to do this?

  Happy to take a closer look and see if we can’t help sort things out. Thanks for the additional info!