Renewing domain
-
Hello! I have gotten a few email reminders to renew my domain, but when I click the link to renew an update my billing information, it doesn’t take me anywhere.
Site: http://Www.sammigregoryfitness.com.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi there,
I do not see any upgrades under your @sammitobler WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.
Is it possible you made your purchase under a different login? I can confirm that sammigregoryfitness.com is registered at WordPress.com but is under a different account and not your sammitobler login.
If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery
Once you are signed in to the correct account, the link in your email will take you to the right place to renew. Hope that helps. Please let us know if you have any more questions.
- The topic ‘Renewing domain’ is closed to new replies.