Renewing domain

• 

  lisaeben · Member · Jan 22, 2023 at 11:44 pm

  • Copy link
  • Add topic to favorites

  Could you tell me if I renewed my domain? I think that I used a card that I canceled but your site accepted the old card. Can you please let me know if it was renewed?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Jan 23, 2023 at 4:38 pm

  • Copy link

  Hi there,
  
  Your domain was renewed, but it appears you were double charged for the subscription. Both were charged to your Visa Card. Was that the correct card?
  
  I issued a refund for the first purchase on 1/13, so you should have the one charge with your domain connection active. The refund should post to your bank statement within 7-10 days.
  
  Thanks!