Renewing domain after it has expired

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  mattx57 · Member · Oct 31, 2016 at 1:40 am

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  Hi,

  I have been locked out of my gmail account and only just gained access today, and received an email to renew my domain as my website and business emails went down over the weekend.

  When I click on the renew domain option I can’t see how to renew the actual domain I can get the domain mapping purchased again but can’t see the actual domain. I realise this may be out of the grace period (expired 3 weeks ago but have been receiving business emails etc until the weekend), but I really just need to get this purchased today so that my web developer can go in gain access to my account and change the name servers etc.

  Please can some one assist me on this? I have been trying unsuccessfully all weekend and am going quite mad. I really need your help

  Thanks
  Matty

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Oct 31, 2016 at 2:31 am

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  Please disregard my replies to your other forum threads and please reply to this one (and in the future, please do not make multiple threads. Just make one and give it the “modlook” tag for staff attention.

  Is djdispensary.com the domain in question?

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  mattx57 · Member · Oct 31, 2016 at 2:33 am

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  OK thanks. yes that is the domain in question.

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  staff-ozmodiar · Staff · Oct 31, 2016 at 2:39 am

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  Our records show that djdispensary.com expired on 16-sep-2016.

  Domain expiration is a lengthy and complicated process that takes about 80 days. During this time, your domain may be put up for auction or sold on back-order.

  You can learn more about domain expiration here:

  Domain Expiration

  The good news is that we may still be able to recover your domain if it has not yet been deleted or purchased by someone else.

  A late renewal fee of $80 will be added to the regular price of renewal. This fee is charged by the domain registry and is not one that we can waive.

  The total price will be $98, which is $18 for the regular renewal, plus the $80 late renewal fee. If you do not wish to pay the $80 fee, you may let the domain expiration process continue and attempt to register the domain again at the regular price, once it has completely expired.Please note that someone else may purchase the domain first, in which case you will be unable to register it again.

  Let me know what you would like to do.

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  mattx57 · Member · Oct 31, 2016 at 2:41 am

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  OK thanks – I wish to pay the late renewal fee and recover our domain.

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  staff-ozmodiar · Staff · Oct 31, 2016 at 3:10 am

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  I will attempt to recover the domain and will let you know if I am successful.

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  mattx57 · Member · Oct 31, 2016 at 3:11 am

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  OK many thanks, we will wait for your reply.

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  mattx57 · Member · Oct 31, 2016 at 9:03 pm

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  Hi, has there been any success withe the domain please? I really hope you can help us!

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  mahangu · Staff · Nov 1, 2016 at 2:00 am

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  Hi Matt! We’ve followed up via email! Emails from WordPress.com can sometimes go to your Spam or ‘Social’ folders in your email, so please check them as well. Thank you!

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  mattx57 · Member · Nov 1, 2016 at 2:41 am

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  Thanks Mahangu you absolute legend! :)