Renewing domain does not work
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Hi!
I tried several times to renew my domain, but it seems that the site is not working; the furthest that i’ve got is confirm with paypal, but then it directs back to wordpress saying that I don’t have purchases, but I CAN’T choose the purchases they are showing below the message.
My domain expired 3 days ago, but when I click ‘renew your domain’ etc, I just get looped back to main site, and it says that there is no upgrades available for my domain, althou it says so in the corner of the site.
The blog I need help with is: (visible only to logged in users)
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For more information on what your options are, please see this document. http://en.support.wordpress.com/domains/domain-expiration/
Please type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Thanks for a quick answer!
I have read the information that you posted, but it is not my problem exactly :( but thanks for the tip for tagging modlook!I just can’t pay for renewing or get to the page that I can do that, it just jumps back to the main page – or if I get as far as confirming my PayPal, it only says “this blog is not subscribed to some of these products. did you mean to buy them?” BUT I can not pick any of the products that follows the message above.
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I’m having the same issue. I go to renew and it tells me I’m not subscribed to certain registrations, but there’s nowhere to click or to do anything to remedy the problem.
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