Renewing domain name

  • Unknown's avatar
    smnetter · Member ·

    Hello,
    I would like to renew my domain name that was associated with this site. I did not realize that it had expired. I understand that the domain name is still in the redemption period. Can you please help me with that? Thank you so much,
    Sarah Netter

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    Your domain sarahnetter.com expired on March 1. We sent several email warnings both before and shortly after it expired.

    Domain expiration is a lengthy and complicated process that takes about 90 days. You can learn more about expired domains here: https://wordpress.com/support/domains/domain-expiration/

    The good news is that we are still able to recover your domain, as it is currently in the Redemption period: https://wordpress.com/support/domains/domain-expiration/#redemption-period

    A late renewal fee of $80 will be added to the regular price of renewal. This fee is charged by our domain partner and is not one that we can waive. That’s in addition to your annual domain renewal from us, so the total will be $98.

    I have sent a payment request for the total of $98 to the email address on your account. Once the payment is sent, please reply here to let us know, and we will recover sarahnetter.com.

  • Unknown's avatar
    thekingsprojects · Member ·

    Hello! I’m posting to confirm that we have received your payment, and have successfully redeemed your domain sarahnetter.com.

    You should now be able to access your domain and its settings as per usual, through My Sites > Upgrades > Domains or through your account’s Purchases page ( https://wordpress.com/me/purchases ). Please let us know if you’re still having any issues accessing it, or if you have any other questions!

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