renewing domain name before grace period ends

• 

  secymbc · Member · Jun 20, 2015 at 6:41 pm

  • Copy link
  • Add topic to favorites

  I am in the grace period and need to renew my domain name.

  The blog I need help with is: (visible only to logged in users)

• 

  auxclass · Member · Jun 20, 2015 at 6:48 pm

  • Copy link

  You should be able to renew at

  Dashboard >> Store >> My Upgrades

  If you can’t see the renew button – your are probably logged in as an account that does not own the upgrade. Is there another account you might have used to purchase the upgrade?

  I have also flagged this for the staff to help if you need additional assistance

• 

  rachelmcr · Member · Jun 22, 2015 at 1:38 pm

  • Copy link

  Hi there,

  The domains linked to the site at mondaminbaptist.org are owned by a different administrator on the site. You can find a list of all the administrators under Users > All Users in the site’s WP Admin dashboard.

  That user can log in and head to the My Upgrades page that auxclass mentioned to renew or manage those domains, or they can contact us for more help with those domains.

  Please let me know if you have any questions about that. :)