Renewing Domain that appears to have entered redemption

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  notjustcute · Member · Oct 17, 2016 at 3:23 am

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  I need to renew a domain that has entered redemption period, though it says it wasn’t set to expire until March 2017. Need help ASAP!

  The blog I need help with is: (visible only to logged in users)

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  notjustcute · Member · Oct 17, 2016 at 3:25 am

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  WHOIS info says:
  Domain Name: NOTJUSTCUTE.COM
  Registrar: WILD WEST DOMAINS, LLC
  Sponsoring Registrar IANA ID: 440
  Whois Server: whois.wildwestdomains.com
  Referral URL: http://www.wildwestdomains.com
  Name Server: No nameserver
  Status: redemptionPeriod https://icann.org/eppredemptionPeriod
  Updated Date: 15-oct-2016
  Creation Date: 19-mar-2009
  Expiration Date: 19-mar-2017

  Last update of whois database: Mon, 17 Oct 2016 01:08:01 GMT

  Wild West is listed, but renewals have been done through WordPress.

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  notjustcute · Member · Oct 17, 2016 at 6:51 am

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  I realize there’s going to be a fee, I’ve read the spiel. I just need the link so I can pay to get this done and cleaned up. I have customers waiting.

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  staff-zinnia · Staff · Oct 17, 2016 at 2:02 pm

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  Good Morning –

  I’m happy to help you through the redemption process. I’ve sent an email your way outlining this process.

  Please let me know if you do not receive the email.

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  notjustcute · Member · Oct 17, 2016 at 2:16 pm

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  Thank you for your help! I received it and just paid. Do I need to do anything else or just wait for everything to catch up?

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  notjustcute · Member · Oct 17, 2016 at 2:31 pm

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  It appears the payment was missed because it was being sent to an old account and forwarded, and that forwarding seems to have stopped. I’ve changed the email on my account to (email visible only to moderators and staff). Is there any way on your end to check and reassure me that all future billing will be sent there so that I don’t miss it?

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  staff-zinnia · Staff · Oct 17, 2016 at 3:28 pm

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  All communication from WordPress.com will be sent to the address listed here.

  I’ve received your payment and sent a note to our domain partner to have notjustcute.com restored.

  Once we hear back from them we will be in touch. This can sometimes take up to 48 hours, but typically we hear back quicker than that.

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  staff-zinnia · Staff · Oct 19, 2016 at 12:49 am

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  Howdy!

  http://notjustcute.com/ is back up and running. Please take a look and let me know if you need help with anything else :)

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  notjustcute · Member · Oct 19, 2016 at 4:12 am

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  Thanks!

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  staff-zinnia · Staff · Oct 19, 2016 at 1:42 pm

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  You’re welcome. Take care :)