renewing expired domain mapping

• 

  foxbranchfarm · Member · Mar 16, 2016 at 7:50 pm

  • Copy link
  • Add topic to favorites

  I just became the administrator for my farmer’s market web page. The preferred domain name was made and mapped with WordPress.com, but it expired in April 2014. I need to update the mapping for silercityfarmersmarket.com, but every time I click on payment settings, it sends me to the preferred plan billing. We just want to keep the free plan, but pay the $13 mapping fee. What do I do?

  The blog I need help with is: (visible only to logged in users)

• 

  foxbranchfarm · Member · Mar 16, 2016 at 8:02 pm

  • Copy link

  The site I need help with is silercityfarmersmarket.com, NOT foxbranchfarm.wordpress.com.

• 

  staff-doublebassd · Staff · Mar 17, 2016 at 5:20 am

  • Copy link

  Hi there,

  The domain mapping subscription was still stuck on the previous admin’s account. However, the issue is fixed now, so you should be able to purchase the subscriptions and map the domain successfully.

  Let me know if you still have any trouble. Thanks!

• 

  foxbranchfarm · Member · Mar 17, 2016 at 10:28 am

  • Copy link

  Thanks, that helped me out greatly.

• 

  staff-doublebassd · Staff · Mar 17, 2016 at 5:09 pm

  • Copy link

  Awesome, glad to hear it!