renewing lapsed account
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A couple of weeks ago, I did a chat about renewing a lapsed account. The agent was unable to find any info. searching our URL or our e-mail address. but said that a sceenshot of our site might help. I now have it at this link: https://web.archive.org/web/20201024065344/https://wichitapeace.org/ Please let me know if this will
I don’t have a site with WordPress.com yet
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Hi @patcam1952, we’re not able to import directly from Archive.Org, but that can be a great resource for restoring your site if you’ve got nothing else.
I do see a site here under https://wichitapeaceclub.wpcomstaging.com/ , owned by another username. There’s an error message on the front page. I’m not sure whether it’s that the site was gone too long, or whether you just need to re-activate the Business Plan so that your plugins and any outside theme will work.
Can you log out and log in as that user, then re-upgrade the account? You can do that here:
https://wordpress.com/plans/wichitapeaceclub.wpcomstaging.comIf that doesn’t work, let us know and we can check to see what options are available. The plan is refundable by these terms, so there’s plenty of time to undo it if this doesn’t help:
https://wordpress.com/support/refunds/#plans
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