Renewing my domain

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  radicallyauthenticfeaba44602 · Member · Mar 18, 2021 at 11:29 am

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  Hi… I just received a reminder to renew my website domain and when I clicked the link and it took me to the site it said I didn’t have any WordPress sites???

  My address is http://www.thedharmacy.com and I need to renew it can you help?

  Thank you

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  justjennifer · Member · Mar 18, 2021 at 11:46 am

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  Hi there, is it possible you need to be logged in with a different username account to the one you are posting from? Try logging out of this account and then log in using the email address where the email was sent.

  Please post back here and let us know how that goes.

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  staff-blorbo · Staff · Mar 18, 2021 at 7:23 pm

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  That domain can be renewed from https://wordpress.com/me/purchases but it belongs to a different WordPress.com account, not the one you’re currently logged in to.

  If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/