Renewing my domain (in redemption period)
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Hello! :)
I would like to renew my WordPress domain, http://www.charlotterobson.com, which is apparently currently in a ‘redemption period’. I am not able to renew it myself, as it is no longer available in the ‘Purchases’ section of my account.
How do I go about redeeming my domain, please?
Thank you so much for your time and help; I look forward to hearing from you.
Very best wishes,
Charlotte
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Hi there,
I checked and you’re right – charlotterobson.com is now in a redemption period. The charge is $18 to renew the domain. Please confirm here if you agree to pay the fees and I will begin the domain restoration process along with providing a manual payment.
Please visit the support page link for further instructions:
Let me know if you have any questions. Thank you!
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Hi!
Thank you so much for your help :)
The charge of $18 is absolutely fine – thank you.
I will wait to hear from you.
Take care,
Charlotte
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Hi Charlotte,
I have just sent you an email with a link to pay the registration fee. Please let us know here once you have paid it so we can start the restoration process.
I noticed that you have also deleted the site charlotterobsoncom.wordpress.com – I have restored it back to your account to be able to recover the domain.
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Hi :)
Amazing – thank you so much! I have just paid the registration fee :)
Thank you so much for all of your time and help with this, it is much appreciated! :)
Take care,
Charlotte
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Thank you, we have received the payment and the domain is back on your account :)
Let us know if you need more help.
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