Renewing My Domain Name

delaneywray · Member · Nov 28, 2016 at 4:16 am
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HELP! My renew email wen to spam and my website is no longer up and running! This is an EMERGENCY and I need to renew ASAP! I went onto ‘manage purchases’ and there is no options available to renew my domain name! I have scoured to find out how to pay to get it back up, but I am not having any luck! :( PLEASE HELP!!

The blog I need help with is: (visible only to logged in users)
staff-zinnia · Staff · Nov 28, 2016 at 3:59 pm
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Hello –

I’ll be happy to help. Please share the URL that needs to be renewed.
delaneywray · Member · Nov 28, 2016 at 5:06 pm
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happy-meets-healthy.com
staff-zinnia · Staff · Nov 28, 2016 at 7:25 pm
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happy-meets-healthy.com has entered in to redemption. I’ve sent an email to the address listed at wordpress.com/me/account/ to review the process of recovering this domain. Please let me know if my email does not reach you.
delaneywray · Member · Nov 28, 2016 at 7:27 pm
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Wow! Thank you so much! I will look for that email in my inbox! I appreciate your help! Is it a long process to get it up and running again?
staff-zinnia · Staff · Nov 28, 2016 at 7:29 pm
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Hi there – It is not a long process and should only take a few days if all goes smoothly.
delaneywray · Member · Nov 28, 2016 at 7:40 pm
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I just made the payment! All of the renewal emails went to my spam. :( This is my business site. If it is down for more than a few days, it costs me customers and money. :( I really hope they can get it back up quickly! Thank you again for all of your help!
staff-zinnia · Staff · Nov 29, 2016 at 5:40 pm
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I have replied to your email. We can move our conversation there and I’ll close this thread.
staff-zinnia · Staff · Nov 30, 2016 at 3:55 pm
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Howdy :)

I was able to restore the domain happy-meets-healthy.com to your account.

Let me know if there’s anything else I can help out with.

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