Renewing my plan

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  kirstenaront · Member · Apr 5, 2017 at 10:28 am

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  My site, kirstenaront.wordpress.com is up for renewal. However, I am pretty sure I only purchased the $13 domain mapping. The email I received says that it renews at for $99. That is not what I want. If I am mistaken, please tell me how to go back to the simple domain mapping plan. But I am sure that it is supposed to be the $13 plan.

  The blog I need help with is: (visible only to logged in users)

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  dave2swords · Member · Apr 5, 2017 at 11:05 am

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  Hi there
  As long as your domain mapping only plan has not yet expired, you should be able to go to https://wordpress.com/my-upgrades and renew the domain mapping plan.

  If the plan has expired, you can no longer do just the mapping upgrade. You do not have to go for the $99/year plan either, the personal plan comes with a domain credit that you can use to either register a domain or map your existing one.

  If that does not work, please let us know.

  best,
  dave

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  gemmacevans · Member · Apr 5, 2017 at 11:51 am

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  Hello,

  There are no purchases on your account for kirstenaront.wordpress.com — this site uses the Free plan. Which domain is the renewal email for? I’ll take a look for you.

  Thanks!