Renewing our blog
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Hi there,
Sorry for the many messages about this! I noticed in an earlier message, you mentioned a renewal of our account would cost $129. The WordPress site is also listing $129 as the renewal cost. However, as you said above, the premium plan is $99.
Can you please explain the discrepancy between the two prices? Once we have this sorted out, we will be ready to renew today.
Thanks!
Aliya -
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Ah that makes sense. Thanks! I’ve just renewed our account!
I see that I’ve been signed up for automatic renewal. Since our institutional funding can change on an annual basis, I would prefer not to be signed up for automatic renewal. I understand we can cancel a renewal and receive a refund, but as you can tell, we have a number of people responsible for this account and run the risk of missing the deadline for a cancellation (if I am away on vacation for example). Is there a way to opt-out of auto renewals?
Thank you!
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Actually, I just deleted our credit card information from our account. Does this mean the account won’t be able to auto-renew? And instead it will notify us when we are due for renewal? Thanks again!
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No, you’d still be charged, but I just disabled auto renew for you. So, you’ll receive notice when the upgrade is about to expire and you’ll just need to manually renew like you just did.
Thanks!
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