Renewing upgrades and remove administrator

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  cecgraemesmith · Member · Jun 26, 2014 at 12:20 pm

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  I am looking to renew my upgrades, however the option is not available as they were originally purchased another logon.

  I would also like to remove an administrator’s account. This user set up the blog originally, therefore it will not allow me to do this in Users.

  Can you please advise how to do the above?

  Many thanks,

  Graeme Smith

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 26, 2014 at 4:14 pm

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  You do not own the blog and therefore are not in a position to do what you ask, but please read on.

  Every blog has a sole owner and it is the person with the username account who registered the blog under that username account and associated email address. Only the blog’s owner can transfer it to another username account and initiate transfer of the upgrades as well.

  You need to contact the blog’s owner and have her/him act on this.

  Process:
  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased upgrades to renew them or transfer the blogs and the upgrades to another username account.

  To transfer a blog from one username account A to another username account B you must first log in under the username account A that owns the blog you want to transfer to the other username account.

  Then you add the other username account B as an Admin of the blog.
  adding users http://en.support.wordpress.com/adding-users/
  user roles http://en.support.wordpress.com/user-roles/

  Then A can use this process to transfer the blog to that username account B instead http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account