Renovei o domínio e ele não está ativo, mesmo depois de efetivar o pagamento

  • Unknown's avatar
    grupovsl · Member ·

    Fiz a renovação do domínio de meu portal territorioproibido.com e ele não está ativo, mesmo com a configurações corretas e já fazem 15 dias da renovação. O que eu faço?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    rachelmcr · Member ·

    Hi there,

    I translated your message using Google Translate:

    I made the renewal of the domain my territorioproibido.com portal and it is not active, even with the correct settings and already do 15 days of renewal. What I do?

    You have an active domain mapping subscription for the domain territorioproibido.com, but that domain isn’t pointed to WordPress.com. You’ll need to update that domain’s name servers to use these WordPress.com name servers:

    • NS1.WORDPRESS.COM
    • NS2.WORDPRESS.COM
    • NS3.WORDPRESS.COM

    That will point your domain to WordPress.com so you can see your WordPress.com site when you visit it.

    Your domain registrar (where the domain is registered) can help you make that change, if you need. We also have more details on our support page to Use a Domain You Already Own (Domain Mapping).

    Please let me know if you have any questions about that. :)

  • Unknown's avatar
    grupovsl · Member ·

    O domínio está registrado em WordPress.com e os registros DNS também. De acordo com a imagem todos apontam para

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    The domain is registered directly WordPress.com and the DNS records as well. According to the image point to all

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    http://imgur.com/jeX1LmO

  • Unknown's avatar
    rachelmcr · Member ·

    Hi there,

    I checked our records for the domain territorioproibido.com, and I see now that it used to be registered here at WordPress.com. However, the domain expired on May 11, 2015. We no longer control the domain name, so we can’t renew it or make it active for you. (Sorry for the confusion earlier!)

    I cancelled and refunded the domain mapping upgrade you recently purchased. It may take some time for that refund to appear on your bank statement, but you can find the refund receipt now in your Billing History.

    We attempted to inform you of your domain’s expiration (via email and dashboard notices). It was possible to recover the domain for some weeks after its expiration, but because of the time lapsed, the domain was sent back to the registrar, who then sold it to a new owner. You can learn more about Domain Expiration if you are curious about that process.

    I am sorry I was not able to help you more in this case.

  • The topic ‘Renovei o domínio e ele não está ativo, mesmo depois de efetivar o pagamento’ is closed to new replies.