Reopen my account and website

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  alysebukach74 · Member · May 27, 2018 at 2:01 pm

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  I want to use my refund money to open again please.
  Reciept ID: 29734861

  The blog I need help with is: (visible only to logged in users)

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  vinitdhake · Member · May 27, 2018 at 2:25 pm

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  hi there,
  I am adding a modlook to the thread. So that a staff member will soon help you with this.

  Thanks!

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  alysebukach74 · Member · May 27, 2018 at 2:34 pm

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  The blog I need reopened is
  abukach7@.com

  Thank you

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  staff-ozmodiar · Staff · May 27, 2018 at 4:41 pm

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  It looks like you purchased WordPress.com Premium for abukach7.wordpress.com on 5/24/18 and then canceled and received a refund on 5/26/18.

  If you have changed your mind and would like to have WordPress.com Premium on your site again, you will need to repurchase. We cannot reverse the refund, I’m afraid.

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  staff-ozmodiar · Staff · May 27, 2018 at 4:42 pm

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  Ah, I see that I have missed something, you also registered the domain abukach7.com. Are you hoping to recover that domain and use it?

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  alysebukach74 · Member · May 27, 2018 at 4:44 pm

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  Yes I am hoping so? So my refund has been sent already?

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  alysebukach74 · Member · May 27, 2018 at 4:46 pm

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  If not I do understand, as it was my badly frustrations that I deleted everything yesterday and I shouldn’t have.
  Thank you for getting back to me.
  Alyse

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  fstat · Staff · May 28, 2018 at 6:09 am

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  Hi Alyse,

  Please re-purchase the Premium or any other plan and then reply back to this forum thread so that I restore the domain abukach7.com back to your account.