Repeated failure of two functions

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  vaguaries · Member · Sep 27, 2012 at 7:13 pm

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  No button on this page ever, ever works: http://wordpress.com/#!/settings/

  I’m using Firefox on a Mac. There shouldn’t be any issues.

  Also, whenever I press the “New Post” button that opens the top posting option, nothing EVER posts.

  I’ve got a few blogs and none of the buttons work for either page in None of the blog spaces.
  Blog url: http://vaguaries.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 27, 2012 at 7:17 pm

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  (1) How you are connecting to the internet and to WordPress.com?
  The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Also note that the main dashboard isn’t designed to work with touch devices through the tablet and smartphone browsers.

  (2) Are you using the secure https:// login?
  http://en.support.wordpress.com/https/

  (3) Exactly which browser and version of it are you using. If you aren’t sure click here to find out > http://whatsmyuseragent.com/

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  (4) Have you done any troubleshooting? Below are the troubleshooting steps we take whenever any issues like this arise and undertaking them will provide valuable feedback information for Staff:

  • a. clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
  • b. Using the browser with all extensions or add-ons disabled
  • c. updating the browser to the latest stable version http://browsehappy.com/
  • d. Confirming third party cookies is enabled on the browser http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
  • e. Confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
  • f. Confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/
  • g. Resetting your router and modem and rebooting your computer
    then logging in using the secure https://
  • h. Trying another browser