repeatedly losing connection to wordpress. com
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Hi –
About two days ago I started having minor issues connecting to WordPress.com. Today it is much worse, and I’m having trouble accessing the forums too. This is happening in Internet Explorer AND Chrome, with Error 404 / page unavailable messages respectively. As far as I can tell this is not cache related (that is, clearing cache doesn’t resolve the issue), and I’m not experiencing problems accessing other sites or the internet generally.
I appreciate this could be connected with the storm a few nights ago, (I’m in SE England) but, as I say, does seem specific to WordPress which would seem to rule that out(?).
I know there were similar problems recently related to certain ISP’s – i.e., my own provider, Talk Talk – but thought this issue was resolved now?
Oh, having now actually accessed my website I’m getting ‘connection lost’ messages in the dashboard/edit page…
Any help / explanation appreciated.
The blog I need help with is: (visible only to logged in users)
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In order to determine the cause of your issues and resolve them we need to know exactly what you computing environment is. Please work your way through what follows and report back to us.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. Try using another browser.
5. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) And what any error reports you receive state.
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