Repeted Infection
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I keep getting a warning from Sucuri about a server side infection called wp-itapi.php. Over the last 3 weeks Sucuri has clean the site 4 times and each time I have changed passwords, check my systems etc but still I get reinfaction.
Where does wo=itap.php come from and what does it do? I saw a suggestion it was installed by WordPress themes. Is this so?
If so, is it harmless? If it is, I’ll get sucuri to turn off the warning about it.The blog I need help with is: (visible only to logged in users)
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Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
With that said, carefully follow this guide. When you’re done, you may want to implement some (if not all) of the recommended security measures and start backing up your site.
Your hosting provider’s support team may also be able to assist.
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