Reply in Forum not visible – Domain help

  • Unknown's avatar
    sewinglikemen · Member ·

    Could someone let Staff member ‘fstat’ know, that I agree to the $80 charge to restore my domain. See below the messages. And yes, I did post a couple of times (sorry, I’m trying not to spam) but I would really like to take care this ASAP.

    Prev. Convo

    sewinglikemen · Member · <time datetime=”2023-03-20T22:58:56+00:00″>Mar 20, 2023 6:58 pm</time>

    I bought a domain through WordPress http://www.sewitlikeaman.com and had auto renew. This year it did not auto renew for some reason and I never received an email it would be shut down. I use that domain for a Shopify site. How can I renew this domain? I don’t see an option to renew the domain?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: sewitlikeaman.com

    fstat · Staff · <time datetime=”2023-03-21T13:03:10+00:00″>Mar 21, 2023 9:03 am</time>

    Hi there,

    We have sent several reminder emails notifying you about the domain’s expiration. Those emails have been sent to the Gmail address on record for your account. That email address appears at https://wordpress.com/me/account/

    The domain is now in redemption with our registrar. It is still possible to get the domain back, but our registrar charges an $80 fee to get a domain back that is so far expired. Let me know if you agree to that fee and I can get the process started for you.

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    I can see your post here, but it also appears that you have contacted us several times in the past 24 hours, which has added to our confusion. In the future please refrain from starting multiple posts as it actually slows down our ability to help, thanks.

    Could someone let Staff member ‘fstat’ know, that I agree to the $80 charge to restore my domain. See below the messages. And yes, I did post a couple of times (sorry, I’m trying not to spam) but I would really like to take care this ASAP.

    Now that I have seen your request, I have prepared an invoice. Please check your inbox for the invoice we just sent, which will include a link to pay for the renewal of sewitlikeaman.com as well as the late renewal fee.

    After you make payment please return here to let us know so we can take the next step of recovering the domain. Thanks!

  • Unknown's avatar
    sewinglikemen · Member ·

    Thank you! Payment has been made. Please let me know if you need a screenshot of the receipt.

  • staff-totoro · Staff ·

    Thanks for confirming. I see the domain has been restored to your account (this happens automatically but we also like to check) and you can see it here: https://wordpress.com/me/purchases/

    I can also confirm the domain is functioning correctly for me and shows your WordPress.com site when I visit sewitlikeaman.com

    Hope that helps. Please let us know if you have any more questions.

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