Reply to comment notification emails are not receiving and going to commentators, Jet Pack also showing empty settings and dashboard

  • Unknown's avatar

    Dear Support Team

    My site is upiqpbank.com

    Post: You can check at any post on my portal.

    1. I have activated JetPack yesterday and my dashboard showing empty page. We have checked in debug tool and it is telling that working great but dashboard or other options showing empty.

    2. When we responded to comments, information seekers are not receiving mails including me for notifications on comments of posts. We have enabled to receive a mail for comments in settings of discussion tab but still we are not receiving and sending mails to commentators.
    When we opt for ‘Notify me for new post on this blog’, it is working fine and whenever we are posting new post and all subscribers receiving mails and its working great.

    Kindly suggest us with proper response.

    Thanks in advance

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    IT seems your site is using WordPress.org software which is hosted on another host.

    Name Servers
    IN.SOLIDHOSTING.PRO
    EU.SOLIDHOSTING.PRO
    US.SOLIDHOSTING.PRO
    SG.SOLIDHOSTING.PRO

    WordPress.com forum helps the sites hosted on WordPress.com only.

    You can post your question in WordPress.org forum:
    https://wordpress.org/support/forum/miscellaneous/#new-post

    Read the difference between .com and .org

    WordPress.com vs. WordPress.org

    Hope this helps .

    Thanks.

  • The topic ‘Reply to comment notification emails are not receiving and going to commentators, Jet Pack also showing empty settings and dashboard’ is closed to new replies.