Replying to a Comment

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  wfbcmediacenter · Member · Jul 17, 2018 at 4:29 pm

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  I’m trying to reply to a comment on my post and a ‘new comment’ window keeps coming up and I can’t reply as ‘me, the blog owner’

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Jul 18, 2018 at 9:46 am

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  Hi wfbcmediacenter,

  A screenshot of what you are seeing would be helpful if you can make one:

  Take a Screenshot

  Please include the whole page and upload the screenshot to your Media Library so I can take a look.

  Thanks!

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  wfbcmediacenter · Member · Jul 18, 2018 at 1:09 pm

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  I put 2 screenshots in my media library. The first one is showing the “reply” where I can click and reply directly to this comment. But when I click on it and new comment box comes up and you can barely see in the upper right side the “cancel reply”. If I try and comment in that box, even though it says I’m commenting as wfbcmediacenter, it takes me to a new window with my personal email and asks for a PW. I’ve tried entering that and it won’t take it. I know it’s correct.

  Anyway, I did find a round about way to reply to this comment. Can’t really remember exactly what I did, but it was somewhere in all the different places I can go to check on my account.

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  fstat · Staff · Jul 18, 2018 at 2:00 pm

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  Hi there,

  Can you please clear your browser’s cache and try again?

  Solve Common Browser Issues

  If that doesn’t work, please try a different browser.

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  wfbcmediacenter · Member · Jul 18, 2018 at 4:20 pm

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  I just cleared my browser’s cache and it’s still doing the same thing. I really don’t want to change browsers. Maybe it will clear up on it’s own. I’m not real active on the blog and seldom get comments to reply to, so this problem won’t come up often. If I start using it more (which I want to), I’ll try it again. Thanks for you help.