Report the footer customization error

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  tocroirongchoi · Member · Dec 4, 2021 at 1:52 pm

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  Dear Wrodpress team,
  I found an issue with customizing the footer.
  When I go to the footer editing tool, there is a server internal error that occurs, therefore i cannot edit the footer.
  Please check this link for the detailed image: https://ibb.co/64Wmp89
  As your platform is so great, hence, I choose yours instead of other your competitions.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  aleone89 · Staff · Dec 4, 2021 at 3:53 pm

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  Hello there,

  That certainly does look odd. I’ve taken a look and I am unable to replicate that error there.

  Can you tell me if you’re seeing the same via: https://tocroirongchoidotcom.wordpress.com/wp-admin/widgets.php ?

  Many thanks.

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  helper-starprancer · Member · Dec 10, 2021 at 3:40 pm

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  Hi there! I’m pleased to let you know that our team has resolved this issue with the live preview customization of your widgets! You might need to clear your web browser’s cache before you see the changes on your device.

  If you have any questions or would like to talk about something else related to your WordPress.com account or website, please don’t hesitate to get back in touch.