Reporting hostile replies
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Hi there, I’ve noticed some hostile response to people expressing their disappointment with the election results, while they aren’t being directed at me (yet) I wanted to know what measures I can take to ensure the dialogue stays on the civil side. Thanks in advance.
The blog I need help with is: (visible only to logged in users)
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Do not approve any comments that violate your commenting policy. I have a very clear policy on my Commenting page that you can model your own on. https://onecoolsite.wordpress.com/commenting/
Note:
8. Personal attacks: Comments that stray from addressing the published topic and venture into the inflammatory and/or defamatory realm will not be posted. -
P.S. In case you think our Staff operate in a Big Brother way when it comes to you receiving hostile comments that’s not the case.
What I will post below applies only to wordpress.COM hosted sites.
We cannot totally block or delete subscribers from public WordPress.COM hosted blogs. Anyone and everyone with internet access can view and read public blogs and that’s indeed what the public designation means.
To change blog visibility to Private go to > Settings > Reading scroll to Blog Visibility and choose option 3. See the guide here http://en.support.wordpress.com/settings/privacy-settings
Also, read this about public blogs that become private blogs > Blog Privacy and Subscribers > http://wpcommaven.wordpress.com/2011/09/05/blog-privacy-and-subscribers/
To change blog visibility to Private go to Dashboard > Settings > Reading scroll to Site Visibility and choose option 3
http://en.support.wordpress.com/settings/privacy-settings/You don’t need an upgrade of any kind at all to invite multiple people to contribute to a private blog. See:
adding users http://en.support.wordpress.com/adding-users/
user roles http://en.support.wordpress.com/user-roles/
Note that you have complete control over everything that’s posted to your blog via comment moderation
http://en.support.wordpress.com/settings/discussion-settings/#comment-moderationFor trolls, you can “blacklist” them at Settings > Discussion toward the bottom of that page. Enter their email address, their username, and if they included it, their website URL. That will automatically send them to moderation so that their comments do not appear on the blog. Do note though that if they are determined, they can use a different email address or username to get around that. See comment blacklist https://en.support.wordpress.com/settings/discussion-settings/#comment-blacklist
Also, do not put their IP address in the blacklist. IP addresses are no longer unique, and you might end up blocking legitimate visitors. All the blocked person would have to do is go to a wi-fi hot spot, or connect via a different ISP and they could get around that.
Additional information:
Our reality is that if the ability to remove or followers existed our time would be squandered on removing unwanted followers because anyone can get a new email address and or a new IP in seconds flat and then they can subscribe again to any public blog they were removed from.If someone has an inappropriate rating for a Gravatar image, please log into to Gravatar and use the “Report Abuse” link on their Gravatar profile bottom right-hand corner to let Staff know.
Also, note that on this page > Settings > Discussion if you scroll down you will find you can set a Maximum Rating for gravatar display on your blog.
G — Suitable for all audiences
PG — Possibly offensive, usually for audiences 13 and above
R — Intended for adult audiences above 17
X — Even more mature than aboveIf the follower has an inappropriate blog hosted here at WordPress.com, you can also report that to us so we can deal with that: Report Mature or Spam Blogs http://en.support.wordpress.com/report-blogs/
re: removing inactive subscribers
Please note that deleting an email address does NOT prevent the same person from subscribing again under the same email address or under a new email address.Therefore, the process of removing subscriber’s email addresses is aimed for use when we have subscribers who want to unsubscribe and who have failed to click the “unsubscribe” link on the bottom of the email updates of our posts they receive. Alternatively, it is aimed for use when email subscribers are “inactive”.
https://en.forums.wordpress.com/topic/how-to-unsubscribe-someone-from-my-blog?replies=3#post-2486958
https://en.forums.wordpress.com/topic/how-to-unsubscribe-someone-from-my-blog?replies=3#post-2487279 -
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Post a commenting policy and adhere to it.
Moderate every comment.
Blacklist trolls.Here’s more for you:
Keeping your blogging cool: https://onecoolsite.wordpress.com/2013/05/24/keeping-your-blogging-cool/“When you receive a negative comment be mindful that no one can trigger your emotions, unless you allow them to do so. If you have a strong emotional response to any comment then be sensible and delay responding to it. Don’t lose your blogging cool.”
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