Reporting Own Blog As Mature – Option
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I have this blog marked as “mature” so I know that the option to report our own blog as mature has been taken away, and now, instead, we have to come here in the forum to ask staff to mark a blog as mature.
I have an art blog on a separate account that I want marked as “mature”, but I do not want to make the blog and username public here in the forum, as I will be trying to keep the blog as low profile as I can, without having it set as private. Is there any other way of having the blog marked as mature, without having to go through the public route? Why did they take away a PRIVATE option and make it something PUBLIC?
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Hello!
Regrettably, we are unable to designate a site as mature without specific identifying information, such as the blog’s URL.
Alternatively, you can report the new site from your @lonegad account and specify that it requires a mature designation. You can read more about this here: https://wordpress.com/support/report-blogs/
Please note that there is no guarantee that the site will be marked as mature, but it’s worth a try if you prefer not to make the request in the forums using the account that owns the site.
I hope this information is helpful!
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I haven’t got the blog open yet, so I can’t report it that way, and as you say there is no guarantee they would mark it as mature that way, as they may assume it’s just someone trying to cause trouble for the blog owner. This is why the option to report our own blogs was ideal. I don’t understand why they took it away from us. Now we can’t keep these things private, we have to reveal all in this forum.
Isn’t there a way someone can contact me by email, and then I could give them the email address of my other blog, and then email them from that blog, to prove that I am the owner of that blog and want it mature-rated? I am clutching at straws here, I know, but it’s important.
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Hi there,
We are not able to share that contact info here in public, but I have emailed you at the address I see you have set your account up under here: https://wordpress.com/me/account/
Please check the inbox for that account and you should see a message from us there. Thanks!
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@staff-totoro I received the email from you, I then sent an email to WordPress, from my other account as asked, at around 10pm last night, but I have not had any response.
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@lonegad Our support team handles emails in the order they are received, giving priority to paying customers. Unfortunately, as you did not provide any account information in your email, we are unable to locate the request and provide a more accurate update on its status. We genuinely appreciate your patience during this time.
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What do you mean I didn’t provide any account information? I gave the name of the blog. This is beyond ridiculous.
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This below is a screenshot of the email I sent. Obviously, I have had to remove the name of my email and the blog name, because the whole point of me doing it this way was to retain privacy. please point out where I haven’t given enough information? I emailed from the account email of that blog also, which is the same name.
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Also, as you have annoyed me now, I would also like to point out. If I hadn’t given enough information why didn’t someone say so, instead of just ignoring my email and making me wait this long? And your remark about paying customers having priority is quite snidey actually.
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@staff-heroponriki I am still waiting for you to point out where I haven’t given enough information in the email.
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Hi again,
What do you mean I didn’t provide any account information? I gave the name of the blog.
What we mean to say is that we have no way to know that, since the only conversation we are aware of is this one we’re having now under your @lonegad account. I did not instruct you to leave more info in the email I sent, so we don’t have a way to track your second request (the one originating from your other account) and check on it’s status.
If I hadn’t given enough information why didn’t someone say so, instead of just ignoring my email and making me wait this long?
To clarify, you are referring to the second email you send, from the other account you have with us? We have not seen that email, and could not find it without a few more clues, which obviously you would prefer not to share here.
I then sent an email to WordPress, from my other account as asked, at around 10pm last night, but I have not had any response.
We’re experiencing quite a backlog at the moment, so if you have sent in a request (from your other email address) and not got a reply back yet, it does not mean that we’re ignoring you, just that we have not gotten to it yet. We answer requests in the order we get them, so if you do not have a reply yet you can rest assured that it will get seen and get a reply from us.
As long as you have emailed us from the correct address and have provided the URL of the site you want marked as mature, that is all the info we would need. It sounds like you have met both of those conditions (thanks!) so sit tight and we will get to your second request as soon as we are able. :)
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@staff-totoro I have no idea of half of what you are on about. This is the problem when two staff are answering. I showed a screenshot of the email above. That is the one I sent from the email of the account with the blog that needs to be marked as “mature”. You told me in your email to my address of THIS account that I had to send the email requesting the mature rating, from the other address connected to the other blog, which is what I did (screenshot above). I still do not see how I have not provided enough information, and now you are saying you couldn’t find it. The screenshot is there, above. You write “I did not instruct you to leave more info in the email I sent, so we don’t have a way to track your second request (the one originating from your other account) and check on it’s status”. What do you mean, you did not instruct me to leave more information? That makes zero sense, especially as the other member of staff is saying I didn’t give enough information – when obviously I did. You are contradicting each other. You told me to email from the other account and not this one. Would you like a screenshot of your email too? As always on here you all make incorrect comments and then try to justify them with rambling statements that make no sense, but let people believe that you are the ones in the right. I simply wanted my blog marked as mature, without having to put the blog name in a public forum, just the way I have done it on WordPress for the past 14 years or so. You are now forcing people to reveal the name of blogs they may want to keep hidden. I am seriously done with WordPress. The blog will now be deleted, that’ll solve it.
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I will finish this off for anyone else who is seeking the same answers. WordPress eventually answered my email (the email that @staff-totoro passed on to me), after 5 days, with a machine automated reply that told me that as I only have a free blog they can’t help me, and they sent me back to this forum. They obviously didn’t even read why I was contacting them. What a complete waste of time. It used to take seconds to report your own blog as mature, without having to make that public knowledge here in the forum, but now you can only do it via this forum. To not mark my blog as mature, via email contact, just because I do not pay is outrageous (strictly speaking, blogs are not really “free”, WordPress get a massive amount of ad revenue from them). The same staff would no doubt be marking the blog as mature, from here in the forum. What about people’s right to privacy? I have now deleted the blog before it even had a chance to get started, and also the account, and I am in the process of deleting this blog and account, because as previously stated, after about 14 years, I am now done with WordPress.
One last thing, you should note that people with free blogs can and do upgrade, and I did try to upgrade at one point recently, but it failed to go through after two attempts. I call that fate! The way you treat non-paying people, I would never upgrade.
I do not require a reply, and I would like staff to close this thread to further replies. Thank you.
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