representative

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  ronaji68 · Member · Jan 25, 2017 at 7:10 pm

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  how do I speak to a wordpress representative for help with some technical difficulties?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 25, 2017 at 7:10 pm

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  Specifically, what do you need help with?

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  timethief · Member · Jan 25, 2017 at 7:12 pm

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  The fast way to get answers to questions id to post them here. There are Volunteers like me who have been here for 10 years and can answer them or direct them to Staff when required.

  All support docs are at https://en.support.wordpress.com/

  See: Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/

  There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/

  The best WordPress.COM contact form to use now for Staff assistance is:
  http://wordpress.com/help/contact

  Live chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

  re: direct email support
  Also note, that you can email WordPress.COM Staff at:

  [email protected]